ESQUIRE is an ISO 9001:2015 Company, was born on oct 7th 1998 in a very humble surrounding. The journey throughout till this day has been under the able leadership of our Proprietor Mr P.SURESHKUMAR. The success and market position achieved by Esquire is due to the Vision our Proprietor had during the time of our inception. The vision was to have a service oriented company than a sales oriented one, the simple reason being that the business we wanted to do, had to ultimately keep our valued customers happy. Even today our operations are focused on achieving customer satisfaction.
For customers requiring onsite support a call center handling inbound calls has been setup, the call centre consists of technically qualified professionals who are in a position to provide telephonic as well as online support but if the case warrants we have a highly trained team of outdoor engineers ready to provide onsite support. A separate call center executing outbound calls regularly call up customers to get feedbacks on services provided by us and keep a lookout for useful suggestions to further improve our services.
To achieve our goal in keeping our customers happy we have designed our facilities in such a way that any customer walking in gets the best of service possible. We have a Laptop care center assigned exclusively for customers who visit us with queries or service requirements concerning laptops, a separate section has been dedicated for customers with desktop computing service requirements, electronics and IPG sections have also been separately setup for product specific support. A customer waiting area with a peaceful ambience has been provided specially for customers who would like to unwind while their products are being serviced.
"It gives me great pride that it's our customers satisfaction and goodwill about us that keeps esquire afloat"
I assure you the same Quality, Experience and Service follow up that has kept esquire in your good books. Our happpiness relies solely on your satisfaction and so I invite you all to join us in our flight to greator heights. a better At Esquire a group of expert customer care executives is always ready to help you to keep abreast of the quality and delivery of a ESQUIRE products. As you're aware it's the experience of the product utility and not the mere product that makes you happy. Esquire ensures that our customers only get the best in the market. Since it is your support and blessings that is guiding us towards a better future.
"Welcome to ESQUIRE family and best wishes to all"
We assure you, if provided a chance to serve your organization, we definitely can improve ourstaff efficency by ensuring your systems are running at opimal performance
A leader in multi brands and technologies,our vision gives us a sense of directions and destination. It captures our aspiration of being in everything we do.It is the basis for what we all stand for as one company. Our vision and our value guide the choices and decisions our employees make every day. Even today our operations are focussed on achieving customer satisfaction with the best of service possible.